MAKING A DIFFERENCE2018-04-03T09:55:04+00:00

Making A Difference

Our tools help you achieve meaningful outcomes for children, young people and vulnerable adults.  They help you see a bigger picture, change behaviour, improve relationships, create connections, build common purpose.

The examples below show how they’re being used and with what impact.

Student Learning

Our tools enable students to develop the critical abilities, knowledge and skills to support high quality, safe and effective care.  They link to the contemporary policy and practice landscape, and to health and social care theory and research.

The story approach means that field specific skills are learnt within the context of the whole person, their wider life and relationships and other professionals involved in their care.

Understanding complex emotions

I came to a Storyworlds Life session with parents/practitioners at Cameron Hospital in Leven with PAMIS on the second day of my placement, and immersion into the worlds of profound and multiple learning disability (PMLD)…..For me, as a student, I was able to ask questions I had not considered asking before such as “what does it mean for families to be able to just be families as opposed to always family-carers?”….Following this experience, I feel more confident in exploring the layers of difficult emotions that people might feel before even engaging with me, and how I should explore this alongside the health concerns when I’m getting to know the people I’m working with.

Occupational Therapy Student (Glasgow Caledonian University), PAMIS
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Interactive learning in lecture theatres

(applying Scrambled)

The scenes work surprisingly well with large groups in the lecturer theatre.  Students are engaged, there’s lots of conversation and it’s possible to manage discussion to reinforce the learning points.  I’ve had students coming up to me at the end saying how useful they found the story and wanting to know what happens next.

Senior Lecturer, Nursing Programme, Edinburgh Napier University
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Service Improvement

The benefit to service providers of using our tools is that they focus on generic skills (like building relationships, managing conversations, negotiating risk, inter-professional working) and so can be applied to any context.

Their flexibility means they can be used to enhance internal training provision, to develop practice within teams or improve communication with stakeholders.

Appreciating another’s point of view

(applying Connor Goes Swimming)

I was involved in the Tayside pilot and as part of that we used scene 7 (a phone call about discharge) which is a very realistic, familiar story for Speech and Language Therapists.  Rather than just empathising with the therapist, this Tool allowed me to understand the impact the phone call may have had on the parent. 

I now think much more about the parental experience and ensure that I inform parents well in advance of any decision to close their case.  This allows us to take time, set up a plan that suits the family and ensure that the parent feels more a part of the decision. 

Speech and Language Therapist, NHS Tayside
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Improving quality of case discussion

(applying Connor Goes Swimming)

Within our Fife pilot group there was a physio, SLT and OT.  The OT had a complex case in which the mum and daughter were butting heads together and it was affecting the whole family.  We decided to invite other colleagues to a case discussion to help her identify how best to support this family, using some of the materials from Connor Goes Swimming.  We combined two of the activities to provide a creative and structured way to explore the situation.

It became clear very quickly that the invited colleagues all engaged with the process.  I think they were able to see and discuss the parent/child perspectives with more depth than they would’ve if it had just been a ‘normal’ case discussion.  The framework of questions meant that the conversation became more focused on thinking about the parent’s assets and kept the conversation on track.  Having tested it out in this way, it is definitely something I would try using with parents and older children for joint goal setting and reinforcing with them what they’re doing well.

Three colleagues (SLT, OT, Physio), NHS Fife
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Individuals and Families

Through their connection with voluntary organisations, individuals and families can use the Tools to help them develop confidence and skills in managing the challenges they face, and influencing and accessing services.

We’re just at the early stages of discovering how this will best work.  Below are some initial explorations.

Helping to educate others about mental health

Members of the Bipolar Scotland network helped us to develop the mental health story-line for Scrambled.  The next stage for us is to go back to network members and share ideas about how the Tool could be used within their own communities to help raise awareness and educate people – employers, families, friends, professionals – about what it’s like to live with a mental illness like bipolar and what support is needed.  

Members Bipolar Scotland, Bipolar Scotland
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Building trust between families and services

Parents have little opportunity to talk with practitioners in a non-professional setting.  Fife Health & Social Care Partnership and Pamis (Promoting a more inclusive society) organised a workshop that used Connor Goes Swimming to help parents and practitioners talk safely about their experiences of services, to ask one another questions and to understand one another’s points of view.

“As a parent, I’d like to be in a position where I no longer have to get angry or feel I have to fight – I want to be able to discuss things with professionals with mutual respect.  This is what these stories help me do.”

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